Important Notice:

SmartHub® and Pay Now will be offline all day, Saturday, July 26, 2025, for maintenance. Members won’t be able to log in or make payments.

Report Outage

We work hard to prevent outages, but when they do happen, our crews are dedicated to restoring power safely and quickly. Stay informed by following us on Facebook or checking our outage map.

See More
Lightning Storm

Report An Outage

To report a power outage to Black Hills Electric Cooperative, you have the following options:

  1. Phone: Call our toll-free number at (800) 742-0085 or our local number at (605) 673-4461.

While our office is only open Monday through Friday 7:30 AM -5:00 PM our phones are answered 24/7. 

2. SmartHub App: Use the SmartHub app to report outages directly from your mobile device. 

For more information, you can visit our Outage Map or Facebook page.