SmartHub® and Pay Now will be offline all day, Saturday, July 26, 2025, for maintenance. Members won’t be able to log in or make payments.
Toll Free: (800)-742-0085
Toll Free: (800)-742-0085
To report a power outage to Black Hills Electric Cooperative, you have the following options:
While our office is only open Monday through Friday 7:30 AM -5:00 PM our phones are answered 24/7.
2. SmartHub App: Use the SmartHub app to report outages directly from your mobile device.
For more information, you can visit our Outage Map or Facebook page.