SmartHub® and Pay Now will be offline all day, Saturday, July 26, 2025, for maintenance. Members won’t be able to log in or make payments.
Toll Free: (800)-742-0085
Toll Free: (800)-742-0085
Report an Outage: Call Black Hills Electric Cooperative at 1-800-742-0085.
Downed Power Lines: Stay far away and avoid anything in contact with them, including water.
Never drive over or attempt to move downed lines.
Water: Store a 3 to 5 day supply, with at least 1 gallon per person per day.
Food: Stock nonperishable items (e.g., canned meats, peanut butter) and a manual can opener. Don’t forget pet food!
Cooking: Use outdoor cooking devices like a camp stove or grill. Never use these indoors.
Medications: Ensure you have a supply of prescriptions and consult your pharmacist about refrigerated medications.
Sanitation: Use pre-moistened wipes, trash bags, and ties.
First Aid: Keep kits in your home and car.
Heating: Use UL-approved alternative heating devices like woodstoves.
Ensure proper ventilation to avoid carbon monoxide poisoning.